Hostage Negotiations and Crisis Intervention




			Hostage Negotiations and Crisis Intervention (Five-day Course)

		Program & Purpose: This five day course combines lectures, incident reviews and role playing scenarios to each attending officer or whose agency is contemplating the structuring of a Crisis Negotiation/ Response team. This training will provide the student with the necessary fundamentals and theories regarding the handling of a crisis negotiation/intervention. It will assist the student’s ability to form a Crisis Negotiation team and how to effectively handle crisis situations. Through lectures, reviews of actual crisis incidents and classroom discussions the officer will fully enhance his/her ability to handle various aspects of crisis negotiations and intervention. Role-playing scenarios will be a key part of this course so that the officer will understand the dynamics of each fluid situation. Dates & Locations: To be announced Seminar Agenda: fundamentals of Crisis Negotiation discuss the differences between a hostage vs. non-hostage situation explain the Action Criteria tirade list items that are / are not negotiable deadlines & demands demonstrate the common means of communicating with subject how to structure a “Negotiation Team” utilize the seven (7) elements of “Active Listening” suicide intervention explain the four (4) disorders discussed in “abnormal psychology” explain the “why and when” to use TPI discuss the Tactical Role of a Negotiator discuss the formation of the (NOC) and its relationship to the Command Post Role Playing: Officer will negotiate with different role players involved in several challenging situations. The instructors and role players will critique all situations at the conclusion of this course. Instructors: Ralph A DiFonzo, Jr. Retired Special Agent, FBI Materials: Crisis Negotiation Team manual and note taking material (included with course tuition).